Search.
Type what you need and the suburb you’re in. "Plumber Carindale", "bond clean Burleigh", "sparkie Wynnum after hours". We show you who’s local to that postcode.
Average search to first listing: under 2 seconds
✓How it worksFind.
Find.
Contact.
Done.
No bidding. No bots. No broker. HelpSorted is a directory. You search, you see real reviews, you reach the tradie through the listing. Same way you’d ask a neighbour for a recommendation, just easier to find one.
For homeowners
Compare.
Real reviews from real customers. ABN-verified badges where the business has been checked against the Australian Business Register. Public reply-time stats. Sorted by suburb and rating, not by who paid the most.
Reviews are verified post-job. Tradies can reply, can’t delete.
Contact.
Reach the business through the listing. Send a callback request, visit their website, or message them directly. Your enquiry goes to the one business you chose, no one else.
No bidding. Your enquiry only goes to the one business you picked.
That’s the whole thing. Most platforms have 12 steps that funnel you to a paid lead-broker. We have 3 that put you in touch with one tradie, the one you actually chose.
For tradies
Claim.
If your business is already listed (we pre-list every SE QLD trade from public records), claim it free. SMS verification takes 2 minutes. No credit card, no contract, no signup form to fill out.
Not listed yet? Add yourself in 60 seconds. Same, no card.
Get found.
You show up in your suburb and your trade. No bidding. No paid placement. Customers searching see you next to everyone else, sorted by rating and reply time, not by who paid the most. Free forever is genuinely free.
Sorted by suburb and rating, not by who paid the most.
Reply.
Leads come straight to your listed email and dashboard. You call the customer back and keep the job, every time. No cut. No per-lead charge. No auction.
Per-lead platforms charge $25 to $100 per enquiry, win or lose. We charge zero.
That’s it. Free listing forever. No retention calls. No per-lead fees. Build your reputation through real reviews, not paid placement.
The honest comparison
HelpSorted vs per-lead platforms.
HelpSorted
Per-lead platforms
e.g. Hipages, ServiceSeeking
e.g. Hipages, ServiceSeeking
Free for consumers
Free, forever
Free
Free for tradies
Free listing forever
Free signup, pay per lead
Contact path
Callback request or masked SMS, your enquiry only
Your details broadcast to 3 to 5 competing tradies
Bidding for jobs
Never. No auctions.
Up to 5 tradies bid per enquiry
Per-lead fees
$0, ever
$25 to $100 per lead, win or lose
Reviews from real jobs
Verified post-job, can't be deleted
Pay-to-reply, removable
Cancel any time
Email us, same-day close
Retention calls, lock-ins
Common questions
The bits that don’t add up.
How do you make money if it's free for everyone?
We’re building the SE QLD directory first and keeping it free while we do. Customers never pay, tradies list free, we take no cut of any job and no per-lead fee, and we never sell your enquiry. Getting every good local trade found is the whole point.
Can a business pay for top placement?
No. That’s how directory rankings get rigged. The whole point of HelpSorted is that the sparkie two streets over shows up next to the big franchise. Listings sort by suburb relevance and customer rating, full stop. Nobody buys their way to the top.
Are the reviews real?
Yes. Most reviews come from customers who contacted the tradie through HelpSorted, those carry a "Verified customer" badge. Tradies can reply to a review but can’t delete one. If a review is defamatory or obviously fake, you can flag it and we review against Australian Consumer Law guidelines within 7 business days. We don’t unilaterally remove negative reviews, that’s how trust dies. Full policy on the Review Disclosure page.
What happens to my info when I contact a tradie?
Reach them through the listing: when you submit a callback request, we pass your message and a contact number to that one business so they can call you back. You can also reach them via their website or socials, listed on the page.
Either way: your enquiry only goes to the one business you picked. We do not sell, broadcast, or resell your details. Inbound messages auto-delete after 90 days.
What do the badges mean?
ABN Verified: we cross-checked the ABN against the Australian Business Register in real time. The business is real and active. Insured: the provider has self-declared they hold public liability or equivalent cover (we may ask for proof at random). Ranking is by suburb relevance and customer rating, never paid placement.
Can I trust a random tradie from a directory?
Honest answer: HelpSorted is a directory, not a vetting service. We don’t background-check or licence-verify every tradie listed (that would mean charging them and you more). What we do: surface real reviews from real jobs, show verified ABN badges where the business has been checked against the ABR, publish reply-time stats, and let you contact the business so you can do your own due diligence.
What to check before hiring anyone: ask for their ABN, search the QBCC licence register (builders, plumbers, electricians in QLD), ask for two references, get the quote in writing. True on any platform, including ours.
What if the work goes badly?
Try the provider directly first, most issues resolve there. If not, email hello@helpsorted.com.au and we’ll mediate where we can. For trade-specific complaints (faulty plumbing, dodgy electrical, unlicensed work) escalate to the relevant licensing body: QBCC in QLD, Service NSW, VBA in VIC. Full escalation paths on the Disputes page.
I'm a tradie, what's the catch?
There isn’t one. You list, you get found, customer requests come to your listed email and dashboard, you call them back, and you keep all the money. No cut, no per-lead fee, no bidding for placement. You’re visible on the directory because you serve the area, full stop.
Ready to go?
Find a tradie.
Or be one.
Search 2,918 listings across 47 SE QLD suburbs. Or list your trade, free forever, no card.