✓Get in touch
Contact.
Email is the fastest path. We read every message and usually reply the same business day.
hello@helpsorted.com.au
Customer issue, listing question, business onboarding, press, partnership, anything: same inbox, same response time.
Office hours: 9am to 5pm AEST, Monday to Friday.
Trade-specific complaints
Faulty plumbing, dodgy electrical, unlicensed work: escalate to the relevant licensing body. We can mediate, but the licensing bodies have actual enforcement power.
- QLD: QBCC (Queensland Building & Construction Commission)
- NSW: Service NSW
- VIC: VBA (Victorian Building Authority)
Full paths on the Disputes page.
Quick links
Help yourself.
Most answers are one click away. FAQ for the common ones, about page for how the directory works.